Vincent Levy has 25 years of combined experience in the private sector and law enforcement. Fifteen years of that time was spent serving as a police officer, including service as a crisis negotiator. Drawing on his background in crisis intervention, negotiation, and conflict resolution, Vincent developed C.A.L.M. (Conflict Avoidance Listening Method). The framework is built on four pillars: Communication, Awareness, Language, and Mindset.
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